Skip to content

Terms and Conditions

 

Contact Us

On Campus:
UB Student Center, Room 206
Phone: 410.837.5238
Fax: 410.837.4051
Manager: Lisa Tasker

In Town:
2229 N. Charles St., Baltimore, MD 21218
Phone: 410.889.4800
Fax: 410.889.0365
www.copycatbaltimore.com

  • Estimates

    An estimate not accepted within thirty days is subject to review. All prices are based on material costs at the time of the estimate.

  • Condition of Copy

    Should the condition of the original copy or media differ from that which had been originally described by Customer and consequently estimated by Copy Cat Printing, the original estimate shall be rendered void and a new estimate issued.

  • Electronic Manuscript or Image

    It is Customer’s responsibility to maintain a copy of the original file. Copy Cat Printing is not responsible for accidental damage to media supplied by Customer or for the accuracy of furnished input or final input. Until digital input can be evaluated by Copy Cat Printing, no claims or promises are made about Copy Cat Printing’s ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize customer-supplied files will be charged at prevailing rates.

  • Alterations

    Alterations represent work performed in addition to the original specifications. Such additional work shall be charged at current rates.

  • Pre-Press Proofs

    Corrections on proofs are to be made on copy returned marked “O.K. or O.K. with corrections” and signed by Customer. If revised proofs are desired, request must be made when proofs are returned. Copy Cat Printing cannot be held responsible for errors under any or all of the following conditions: if the work is printed per Customer’s O.K.; if changes are communicated verbally; if customer has failed to return proofs with indication of changes; or if customer has instructed Copy Cat Printing to proceed without submission of proofs. It is customer’s responsibility to request a proof.

  • Press Proofs

    Unless specifically provided in Copy Cat Printing’s estimate, Copy Cat Printing will charge for press proofs at current rates. Lost press time due to customer delay, or customer changes and corrections, will be charged at current rates.

  • Color Proofing

    Because of differences in equipment, processing, proofing substrates, paper, inks, pigments, and other conditions between color proofing and production pressroom operations, a reasonable variation in color between color proofs and the completed job shall constitute acceptable delivery.

  • Delivery

    The risk of loss of any goods purchased hereunder shall pass to Customer upon delivery to Customer at the designated and agreed location. If Customer is to pick-up at a Copy Cat Printing facility, the risk of loss passes to Customer at pick-up or 24 hours after the Customer is notified that the goods are ready, whichever is sooner. In the event Customer defaults on this Agreement, either by failing to pay in accordance with the terms of any agreements with Copy Cat Printing or through its failure to honor any other obligations recited herein, all monies which are or which shall become due to Copy Cat Printing arising out of agreements, or purchase orders existing between Customer and Copy Cat Printing shall be deemed to be immediately due and owing irrespective of the payment terms recited on individual contracts, agreements or purchase orders.

  • Customer-Furnished Material

    Materials furnished by Customer or suppliers are verified by delivery tickets. Copy Cat Printing bears no responsibility for discrepancies between delivery tickets and actual counts. Customer-supplied paper must be delivered according to specifications furnished by Copy Cat Printing.

  • Liability

    Customer’s sole remedy for any claim arising out of any sale or order shall be a refund of monies paid by Customer to Copy Cat Printing for said materials. Customer expressly waives any claim for consequential or incidental damages.

  • Indemnification

    Customer shall indemnify and hold harmless Copy Cat Printing from any and all loss, cost, expense and damages (including court costs and reasonable attorney’s fees)  on account of any and all manner of claims, demands, actions and proceedings that may be instituted against Copy Cat Printing on grounds of alleging that Copy Cat Printing violates any copyrights or any proprietary right of any person, or that it contains any matter that is libelous or obscene or scandalous, or invades any person’s right to privacy or other personal rights, except to the extent that Copy Cat Printing contributed to that matter. UB Customers are responsible for ensuring that no copyright laws are violated while duplicating materials. Customer agrees, at Customer’s own expense, to promptly defend and continue the defense of any such claim, demand, action or proceeding that may be brought against Copy Cat Printing, provided that Copy Cat Printing shall promptly notify Customer with respect thereto, and provided further that Copy Cat Printing shall give to Customer such reasonable time as the exigencies of the situation may permit in which to undertake and continue defense thereof.

  • Taxes

    All amounts due for taxes and assessments will be added to Customer’s invoice and are the responsibility of the Customer. UB Customers are only tax exempt when paying with a UB Purchasing card. All accounts set up with net 30 day terms will not be granted tax exempt status without a valid “Exemption Certificate” specific to that UB customer or department. If, after Customer has paid the invoice, it is determined that more tax is due, then Customer must promptly remit the required taxes to the taxing authority, or immediately reimburse Copy Cat Printing for additional taxes paid.