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Admission Counselor for Graduate Admission

Graduate Admission

Vacancy Number 300320

Position Type: Regular, full-time exempt position with full, competitive benefits package
Opens: 07/10/13     Closes: 07/24/13

Salary: $38,000 - $43,000

 The Admission Counselor for Graduate Admission is the admission officer with responsibility for achievement of specific enrollment objectives for new graduate students in various programs at the University of Baltimore through recruitment, admission and enrollment activities.  The admission counselor will serve in the Enrollment Management Division under the leadership of the Associate VP Admission.

The University of Baltimore is committed to a mission of access and affordability and seeks to enroll students who can succeed academically in its graduate programs. The Admission Counselor for Graduate Admission will play a significant role in the coordination of recruitment efforts and will, along with other admission officers, be responsible for achievement of the University’s enrollment objectives for new graduate students.  

The Admission Counselor for Graduate Admission will work with the AVP Admission and academic Program Directors, as assigned, to plan, implement, and analyze recruitment and enrollment plans and strategies in support of achievement of enrollment objectives and goals.  The admission counselor will cultivate prospective graduate students through individualized communications, recruitment events, presentations, individual campus interviews, chats, social media interaction, etc. The position coordinates recruitment activities directed to graduate prospects and applicants. The admission counselor coordinates the conversion of admitted to enrolled students with academic Program Directors, personnel in the College of Public Affairs, and personnel in the offices of Financial Aid, Registration and Student Affairs.

This position will focus on working with prospects and constituencies for graduate programs in the College of Public Affairs (subject to change depending upon office and University priorities).                                                           

•    Achieve enrollment goals and objectives for new graduate students and support achievement of the University’s annual enrollment goals for all populations of students.

•    Work with the AVP Admission, graduate program directors, advisors, and other staff to ensure that enrollment goals and strategies for each program are developed and implemented. Track progress towards enrollment goals and undertake activities that support the achievement of those goals.

•    Work with others, as assigned, to implement marketing and communication strategies and initiatives for graduate enrollment.

•    Support marketing, communication and enrollment strategies through coordination of initiatives with the Program Directors

•    Work with others, as assigned, to draft, edit, and update communications for prospects, applicants and admitted students.

•    Build the relationship between prospective students and the University in support of enrollment as a foundation for student success at UB.

•     Manage the cultivation and recruitment of prospective students, applicants, and students admitted as graduate students to the University.

•    Initiate and maintain communication with individual prospects and applicants.

•    Conduct on-campus recruitment of graduate students through admission interviews, campus visits & tours, open houses, information sessions, etc.

•    Maintain student appointment schedule for prospective students and applicants (scheduled and walk-ins).

•    Review applications for admission and monitor the admission profiles of incoming graduate students; facilitate communication between program directors and prospective students regarding admission policies and procedures; resolve exceptional applicant problems.

•    Partner with the Office of Admission Technology to ensure the efficient and effective use of PeopleSoft admission database; Customer Relationship Management (CRM) technology, and utilize reporting tools for enrollment and marketing;

•    Monitor and provide suggestions for improving and facilitating work flow for graduate admission recruitment operations in general;

•    Generate standard and ad hoc statistical reports and data exports;

•    Perform other duties as assigned.

Bachelor’s degree and master’s degree level coursework required; master’s degree highly desirable.

Two years of experience in strategic marketing, admission or a related field required.

•    Experience with student information systems (PeopleSoft preferred) and online marketing programs.

•    Ability to act as a team member in a changing environment and support leadership efforts to promote strategic plans.

•    Excellent communication skills, including demonstrated skill in the verbal and written expression of information, ideas, and policies.

•    Ability to work autonomously and confidentially; able to make independent decisions, as appropriate; ability to set/attain goals, and initiate and follow through with new projects with minimal direction.

•    Highly motivated self-starter with ability to contribute to and maintain a high-energy, high-volume office.

•    Ability to work with diverse populations.

•    A proactive customer service orientation.

•    Valid driver’s license and willingness to travel.

We appreciate your interest in the Admission Counselor for Graduate Admission vacancy.  Please review and print the information below before you visit to apply.

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Save a single PDF or Word file with your cover letter, resume, and any additional information you would like to have considered.

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