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Merrick School of Business

Regina Bento

Regina F. Bento, Ph.D.

Professor of Management

Department of Management and International Business
Office: Business Center 549
Phone: 410.837.5073
E-mail: rbento@ubalt.edu
Personal Web Site: home.ubalt.edu/rbento

    Education:
  • Ph.D., Sloan School of Management, MIT
  • M.S., Federal University of Rio de Janeiro
  • M.D., Federal University of Rio de Janeiro

Regina Bento is Senior Assistant to the Provost for Academic Planning and Professor of Management at the Merrick School of Business, University of Baltimore. After graduate studies at UFRJ, Federal University of Rio de Janeiro (M.D. Psychiatry, 1977; M.S. Administration, 1980) she pursued doctoral studies at Harvard and MIT (Ph.D. MIT, 1990). She taught at UFJR (1980-1982) and UC Riverside (1988-1991) before joining UB in 1991. She has been a Visiting Professor at MIT (1998, 2006), and Associate Director at the Christensen Center, Harvard Business School (2006 to 2009). Regina has received the USM Regents Award, the highest honor in the University System of Maryland. Regina's publications include an award-winning book; chapters in research books published by the Harvard Business School Press, Sage, Jossey Bass and others; articles in journals such as International Journal of Human Resource Management, Decision Sciences Journal of Innovative Education, Human Resource Management Journal, Information and Management, Communications of the AIS, Journal of Management Education, Journal of Managerial Psychology and others; and numerous business cases, proceedings and other publications. Regina has served in a series of elected leadership positions in the Management Education and Development Division of the Academy of Management, the premier professional organization in her field (2001 Professional Development Workshop Chair; 2002 Program Chair, 2003 Division Chair Elect, 2004 Division Chair and 2005 Immediate Past Division Chair). She also served as co-Vice President for Local Arrangements for the Eastern Academy of Management's 2003 meeting in Baltimore, and was chosen for a two-year term as "OB-1" in the Organizational Behavior Teaching Society (2003-2005).

Intellectual Contributions

Book Chapters

Bento, R. F. (2012). I'm Tired, Let's Swim Back. Palgrave McMillan. 111-114.

Bento, R. F., & A. E. (2010). Learning Leadership in Practice. Routledge.

Refereed Journal Articles

Bento, A. M., Bento, R. F., & White, L. F. (2014). Strategic performance management systems: impact on business results. Journal of Computer Information Systems. 54(3), 25-33.

Bento, A. M., & Bento, R. F. (2014). Access to the Cloud and Mobile Computing Technologies. Journal of Management Systems. 24(1), 23-37.

Bento, A. M., Bento, R. F., White, L. F., & Bento, A. (2014). Strategic Information Systems and Business Outcomes. International Journal of Human Capital and Information Technology Professionals. 5(1), 15-25.

Bento, A. M., Bento, R. F., & White, L. F. (2013). Validating Cause-and-Effect Relationships in the Balanced Scorecard. Academy of Accounting and Financial Studies Journal. 17(3), 45-55.

Bento, R. F., White, L. F., & Zacur, S. R. (2012). The Stigma of Obesity and Discrimination in Performance Appraisal: A Theoretical Model. International Journal of Human Resource Management. v.23 n.15(http://www.tandfonline.com/doi/abs/10.1080/09585192.2011.637073), 3196-3224.

Bento, R. F., A. J., & H. A. (2011). Post-MBA Industry Shifts: An investigation of career, educational, and demographic factors. Career Development International. 16(6), 592-615.

Bento, A. M., & Bento, R. F. (2011). Cloud Computing: A New Phase in Information Technology Management. Journal of Information Technology Management. XXII(1), 39-46.

White, L. F., & Bento, R. F. (2010). Quality Measures that Matter. Issues in Informing Science and Information Technology. 7. 061-072.

Bento, R. F., Arbaugh, J., & Hwang, A. (2010). Does the MBA experience support diversity? Demographic effects on MBA Program Satisfaction.. Decision Sciences: Journal of Innovative Education. 8(2), 391-415.

Bento, R. F., & Rennie, N. (2009). Visual Metaphors: A New Language for Discovery and Dialogue. Transformative Dialogues. 2(3), 1-12.

Conference Proceedings

Bento, A. M., & Bento, R. F. (2014). How fast are Enterprise Resource Planning (ERP) Systems moving to the Cloud?. 2014 Cambridge Business & Economics Conference.

Bento, R. F. (2014). The Three Encounters. SC'MOI - Standing Conference for Management and Organizational Inquiry.

Bento, A. M., Bento, R. F., White, L. F., & Bento, A. F. (2013). A Study of Strategic Performance Measurement Systems: Characteristics and Outcomes. CISTI'2013 - 8ª Conferência Ibérica de Sistemas e Tecnologias de Informação.

Bento, R. F. (2013). Concerning Lupe: A Latina's Performance Appraisal in One Act, One Vote, One Debrief. Eastern Academy of Management.

Bento, A. M., Bento, R. F., & White, L. F. (2012). Validating Cause-and-Effect Relationships in the Balanced Scorecard. 2012 Cambridge Business & Economics Conference (CBEC).

Bento, A. M., & Bento, R. F. (2011). Access to the Cloud and Mobile Computing Technologies. Proceedings of the ISOneWorld 2011 Conference.

Bento, R. F., A. E., & R. D. (2010). Idea Generation and Use. EGOS - European Group for Organizational Studies.

Bento, R. F., A. E., & R. D. (2010). PTC-Gnosis Project: Impact of Learning and Knowing. Academy of Management.

Bento, A. M., Bento, R. F., & White, L. F. (2010). The Business Impact of Strategic Performance Measurement Systems: Organizational, System, and Information Technology Factors.. Proceedings of the International Federation of Scholarly Associations of Management.

Bento, R. F., A. E., & R. D. (2010). PTC-Gnosis Project. OLKC - Organizational Learning and Knowledge Conference.

Bento, R. F., & White, L. F. (2010). Overweight Stigma and Incentive Pay. Oxford Business and Economics Conference.

Bento, A. M., & Bento, R. F. (2010). Cloud Computing: IT Change or Management Revolution. Oxford Business Economics Conference.

Bento, R. F., & . (2010). Learning Law in Cyberspace: The Harvard Experience. INTED - International Association for Technology, Education and Development.

Written Case

Bento, R. F., & Willis, E. (2010). Professor Rosen - A, B, C, D. Harvard Business School.

Bento, R. F., & Willis, E. (2010). Have a Great Class Tomorrow. Harvard Business School.

Bento, R. F., & Willis, E. (2010). How am I doing?. Harvard Business School.

Presentations

Bento, R. F., Mertins, L., & White, L. F. Accounting/Finance Seminar, "Do sustainability measures matter in managerial appraisal and rewards?," Merrick School of Business, (2014).

Bento, R. F., & White, L. F. Institute of Management Accountants Annual Conference, "Profit is not enough: How to Incorporate CSR in your scorecard," Institute of Management Accountants, Minneapolis, MN. (2014).

Bento, R. F. Ethic's Program, Hoffberger Center for Professional Ethics, Baltimore Mayor's Office. (2011).

Lingelbach, D., & Bento, R. F. Ingenuity Conference, "Resource Scarcity and Innovation: The Business School That Jumped Over The Moon," McMaster University, Burlington, Ontario, Canada. (2011).

Bento, R. F. Academy of Management, "Attention Must Be Paid: Extraordinary Leadership by Ordinary People," San Antonio, Texas. (2011).

Bento, R. F., & Cullen, P. Academy of Management, "Redesigning the MBA Curriculum," San Antonio, Texas. (2011).

Bento, R. F. Johns Hopkins Adolescent Medicine, "The Knowing-Doing Gap," Johns Hopkins Medical School, (2011).

Guy, A., Henderson, L., Swaim, R., & Bento, R. F. Mayor's Ethics Seminar, "Mayor's Ethics Seminar," Mayor's Office - City of Baltimore, City Hall - Baltimore. (2010).

Bento, R. F. Academy of Management, "Mindfulness Meditation in the Workplace and Classroom," Montreal. (2010).

Bento, R. F. Academy of Management, "The Impact of Learning and Knowing on Idea Generation and Use," Montreal. (2010).

Bento, R. F. Academy of Management, "When Relevance is also Rigor," Montreal. (2010).

Bento, R. F. 26th Annual EGOS Conference- Track 33 Keynote, "A Global Agenda for Strategic Organizational Learning in Turbulent Times," European Group and Organization Studies, Lisbon, Portugal. (2010).

Bento, R. F., & White, L. F. Informing Science & Information Technology Conference, "Quality Measures that Matter," Informing Science Institute, Italy. (2010).

Bento, R. F. Keynote Speaker - Annual Ethics Lecture Series, "Values-Driven Leadership," Wheeling Jesuit University, (2010).

Bento, R. F. Ph.D.: Is a Doctoral Degree in Your Future?, UB International Services, (2010).

Bento, R. F. Academy of Management Practice Theme Meeting - UK, "The Impact of Learning and Knowing on Idea Generation and Use," Academy of Management, Manchester, U.K.. (2010).

Bento, R. F., E. W., & K. M. Academy of Management, "Learning from Teaching Evaluations: The Harvard Business School Experience," Academy of Management, Chicago. (2009).

Bento, R. F. Harvard Program on Curricular Innovation, "Case Method at Harvard Business School," Harvard / LASPAU, Cambridge, MA. (2009).

Contracts, Grants and Sponsored Research

Bento, Regina F., Antonacopoulou Elena, Rousseau Denise, "The Impact of Learning and Knowing on Idea Generation and Use" Sponsored by Academy of Management and Gnosis, Private, (2009 - 2012).

White, Lourdes Ferreira(Co-Principal), Bento, Alberto M.(Co-Principal), Bento, Regina F.(Co-Principal), "Summer Reach Award" Sponsored by Merrick School and Jacob France Institute, $5000. (2010).

Research in Progress

"Cloud Computing" (On-Going)

"Sustainability and Enterprise Performance Management: Are we on overload yet?" (On-Going)
Our study examines the relationship between the use of sustainability measures and information overload in performance management. Using an experimental design, we test whether individual characteristics, the use of the balanced scorecard and strategy maps influence decision making quality under situations of cognitive overload. The Institute of Management Accountants accepted our experiment for data collection at the Research Lab during the IMA Annual conference in June 2014.

"The Impact of Learning and Knowing on Idea Generation and Use"
1 of 3 people leading International project sponsored by Academy of Management and Gnosis, bringing together over 100 leading scholars from all over the world, including several past presidents of the Academy.